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WE MAKE
PATIENT VOICES IMPOSSIBLE
TO IGNORE.​

We help health care, pharma, and health tech organizations understand lived experiences as expertise, and turn them into advocacy that drives real change.

Who we are

Unum Co. is a patient-centred strategy and advocacy studio. We are community builders, advocacy strategists, and translators of lived experience expertise. With decades of combined experience in patient advocacy across Canada’s health care ecosystem, we turn patient insights into strategic intelligence — and strategic intelligence into meaningful action. We work across two service lines: patient sense-making & insight, and fractional patient leadership.

WHERE WE COME IN

Patient data is everywhere. But understanding what it means, and knowing how to advocate with it, is where organizations get stuck.

 

The result: Insights sit in folders. Patient voices get lost in the noise. Advocacy efforts lack the strategic foundation they need. Strategy becomes disconnected from reality.

 

We bridge that gap. We don’t just interpret patient experiences, we help you build the advocacy strategies that make those experiences impossible to overlook.

Services
We have two distinct service lines designed to meet organizations at different points of need:

Patient Sense-Making & Advocacy Insight

For organizations that need to understand patients and their journeys.

Fractional Patient Leadership

For organizations that need senior expertise embedded in their teams.

Patient experiences should drive every meaningful decision in health care. When you connect with patients directly, you gain clarity (not just volume), access the communities they influence, and understand not only what is happening, but why.

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We've spent our careers inside the Canadian health care ecosystem—from pharmaceutical boardrooms to patient community tables. We don't observe from the outside. We've lived it, led it, and know how to operationalize it.

ADVOCACY
MANIFESTO

Testimonials

ORGANIZATIONS WE SUPPORT

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Sarah Jenner, Mindful Employer Canada

"I had the pleasure of working with Unum Co. on a three-part webinar series focused on improving the workplace experience for employees living with chronic illness or episodic challenges. Farah and Megan demonstrated exceptional thoughtfulness and expertise, curating insightful discussions that not only elevated the voices of those directly impacted but also provided practical, actionable steps for organizations looking to create more inclusive environments. Their professionalism, dedication, and depth of knowledge made them a joy to collaborate with, and I would not hesitate to work with them again in the future."
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Land Acknowledgement

We respectfully acknowledge that we operate in Toronto, situated on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. We also acknowledge that Toronto is covered by Treaty 13 with the Mississaugas of the Credit. We acknowledge the need to deepen our understanding of this land's rich history to better understand our roles as residents, neighbours, partners, and caretakers.

Language

Our commitment to inclusive language drives our ongoing content updates. We recognize that language evolves with societal and cultural values, so we strive to use language that respects and celebrates the diversity of our communities while mitigating bias. Your feedback on our language choices is always welcome as we continue to learn and grow.

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